When you buy products and services from modelGlow and register your purchase, they come with automatic guarantees that they will work and do what you asked for.
If you find the product to be faulty due to a manufacturing fault please call our sales department on 1300 989 070 to discuss the problem for a replacement product or device.
We have absolute confidence in our home teeth whitening and oral hygiene products. That’s why have a 100% Results or Money Back Guarantee. We guarantee that your teeth will improve by a minimum of 2 shades while using our products. If you find this not to be the case, simply provide the following;
- Take a clear photo of your teeth before using our products (please similar lighting)
- Take a clear photo after you’ve completed 10 days of applications
- Send us your before and after photos, along with a photo of the used products within 30 days of receiving it.
Guarantees do not apply if you:
- got what you asked for but simply changed your mind, found it cheaper somewhere else, decided you did not like the purchase or had no use for it
- misused a product in any way that caused the problem
- knew of or were made aware of the faults or limitations before you bought the product
Please complete the following form